The City of Waterloo is a dynamic, leading edge community that is committed to the future. Proud of a reputation for hard work, innovation and values that are every bit as important today as in the past.

Being part of Canada’s Technology Triangle, Waterloo has the best of both worlds. Surrounded by green farmland, the City is a modern, vigorous community with a lively and entrepreneurial business sector.

It is no wonder that Financial Post’s Business Magazine (August 2001) identified Waterloo as one of the top places in Canada to help your company grow.

By any modern performance measurement, Waterloo has cutting edge credentials, combining innovation and creativity with stability that fosters economic growth.

Vision
" The Corporation of the City of Waterloo is a progressive organization built on principles, which anticipate and satisfy the requirements of our customers and citizens achieved through a team of committed, highly skilled and valued people.”

The City of Waterloo is itself entrepreneurial. It began a process in the early 1990’s, which evolved from a typical municipal corporation to a client-centred and quality-driven business enterprise. The purpose was to place accountability and authority for performance and business decisions in the hands of our business units, as well as to empower staff and instill an entrepreneurial spirit in the corporation.

The City of Waterloo is committed to excellence when it comes to customer service. Regular Customer Satisfaction Surveys are conducted and have found that the majority of respondents believe that the quality of life is high when compared to other places in Ontario. The citizens of Waterloo believe they receive value for their municipal tax dollars.

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